An user was getting this popup message every time he tried add or modify an Outlook rule. User tried deleting all the Outlook rules, he was still getting this error message. My great colleague (Bob) found the solution that worked for the user. I am sharing that simple solution with you. 1. Close the Outlook … Continue reading Microsoft Outlook: “One or more rules could not be uploaded to Exchange server and have been deactivated. This could be because some of the parameters are not supported or there is insufficient space to store all of your rules.” →

I was building an test Exchange 2010 server as an VM. Exchange Setup gave an error on CAS and Mailbox roles (on pre-requests window). The error was Unable to read data from the Metabase. Ensure that Microsoft Internet Information Services is installed. Unable to access the 'Default Web Site' on this computer. I checked IIS … Continue reading Exchange 2010 Setup: Unable to read data from the Metabase. Ensure that Microsoft Internet Information Services is installed. →

Exchange 2010 CAS server had been screaming about this error every few minutes with the following event log.  Obviously Test-OutlookConnectivity couldn’t find the test mailbox. Log Name:      ApplicationSource:        MSExchange Configuration Cmdlet - Management ConsoleDate:          9/22/2010 10:59:00 PMEvent ID:      4Task Category: GeneralLevel:         ErrorKeywords:      ClassicUser:          N/AComputer:      EXCHCAS1.company.comDescription:(PID 8440, Thread 51) Task Test-OutlookConnectivity writing error when processing record … Continue reading Exchange 2010: Every 10 minutes of Event ID 4: Task Test-OutlookConnectivity writing error when processing record… →

While migrating Exchange 2003 mailboxes to Exchange 2010 servers, an user found that he can’t check free/busy data of others users. User was migrated to Exchange 2010 recently. Running Outlook /CleanFreeBusy gives “Unable to clean your freebusy information” error message. Outlook 2010 and Outlook 2007 worked and saw the free/busy correctly. My colleague found this … Continue reading Outlook 2003 Users on Exchange 2010 servers having Schedule Free/Busy issues →

Let’s say an user says he never receives emails from specific domain, but if you track the email in Exchange console it says it delivered to user’s mailbox. Where would mail go?  You probably already checked with user to see the email is sitting in Junk E-mail folder. User says it wasn’t.  I would check … Continue reading Outlook: Troubleshoot e-mails that user swears he never received it →

When you want to receive emails with new domain name (Or additional domain name) on your Exchange 2003 platform you usually create a new recipient policy (see link here: Configuring Exchange to receive mail for multiple domains). I did that and mails were bounced from Internet with 550 5.7.1 Unable to relay for .. error … Continue reading “550 5.7.1 Unable to relay for UserX@NewDomain.com” after you added an additional domain to receive emails in Exchange 2003 Server →

I found one of my user's "Junk E-Mail" folder was moved under Journal folder. So he wasn't seeing Junk E-Mail folder in normal Outlook 2003 view. Well, if he clicks on Folder view and able to find the moved folder. When I tried to move the folder using Outlook 2003, I get this error message: … Continue reading Outlook: “Can’t move the items. Special folders, including the Inbox, Contacts, Calendar, Notes, Tasks, and Journal folders cannot be moved.” →