Outlook: Suddenly Rules doesn’t run automatically, but runs when I click “Run rules now”, manually

If Outlook rules stopped firing automatically, then most probably the rules files has corrupted in user profile. To fix this issue, Rename (or delete) Outlook.SRS file at following location:

C:\Users\<replace username here>\AppData\Roaming\Microsoft\Outlook


I hope you are back in business…leave me a note if it worked. 🙂



  1. Hi Anand,
    I came across tghe same issue, and found your feedback initially strange, but then: very helpful; My Outlook rules are running as expected now, directly from O365 after deleting/renaming the srs file (it auto-created it after renaming …) Thx !


  2. This didn’t help me. I’ve tried everything I’ve found on Google to try and get them to work but alas I have to run the rules manually all day long. I’m amazed that after all these years, Microsoft still can’t get rules to work reliably in Outlook.


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