Update: Outlook is not publishing Free/Busy (hashed free/busy info in Outlook)


Recently users were complained they can't see a free/busy availability of an Executive. When I looked the Executive user's availability in my Outlook (in Meeting Request window), it shows hashed row of no information. I resolved it 3 troubleshooting steps. 1. I quickly contacted the Executive and told him to run "Outlook /CleanFreeBusy". It seems … Continue reading Update: Outlook is not publishing Free/Busy (hashed free/busy info in Outlook)

How do I move “Outlook Mail Desktop Alert Window” to my own location?


When a new mail arrives, Outlook shows cool Desktop Alert window with the subject text and little drop down menu with few mail options. You quickly see the sender and subject text, and you can also delete or flag the mail for future review.The alert window look like this. Now the issue is some times … Continue reading How do I move “Outlook Mail Desktop Alert Window” to my own location?

How do I move “Outlook Mail Desktop Alert Window” to my own location?


When a new mail arrives, Outlook shows cool Desktop Alert window with the subject text and little drop down menu with few mail options. You quickly see the sender and subject text, and you can also delete or flag the mail for future review.The alert window look like this. Now the issue is some times … Continue reading How do I move “Outlook Mail Desktop Alert Window” to my own location?

Mail stuck in “Outbox” in Outlook (“Outlook is transmitting the message”)


You are trying to send a mail with huge attachment and mails seems to be stuck in Outbox with the message "Outlook is transmitting the message". You try to delete the mail and you can't. There is a simple way to to clear your Outbox. 1. Make your Outlook offline (click File --> Work Offline) … Continue reading Mail stuck in “Outbox” in Outlook (“Outlook is transmitting the message”)

Disabling Exchange Anti-Virus SMTP hook (CDO Event Registration)


When mails are stuck in Exchange Queue, you should check it's not causing by your Anti-virus tool. The latest generation Anti-Virus tools hook themselves at SMTP service, so they can scan every mails passing through at SMTP level at Exchange. When mails are processed by the Exchange SMTP service, it places in SMTP Table first … Continue reading Disabling Exchange Anti-Virus SMTP hook (CDO Event Registration)

Increase Exchange Diagnostic Logging (by Registry setting)


When Exchange is misbehaving, we usually check the Application/System Logs in Event Viewer. You better enable highest level of Exchange diagnostic logging to get more details of your problem. Follow the steps below to increase or decrease the diagnostic logging and analyzing the Event logs. 1. Increase Application Event Log size to 75 MB on … Continue reading Increase Exchange Diagnostic Logging (by Registry setting)