Windows 10 Hello: That fingerprint has already been set up on another account.

If you ditched an account that had a fingerprint setup in Windows Hello, Windows 10 won’t let you add the same fingerprint for another account, obliviously.  Or you are trying to use second account with same fingerprint. So you will get this error message:


The question is how do we delete the registered fingerprint(s ) with different unused account. It is easy as 20 second task. Here is how you do it.

1. Open Services console (Windows key + R and type Services.msc). Stop the service called  Windows BioMetric Service (WbioSrvc)

2. Open folder location in file explorer: C:\Windows\System32\WinBioDatabase\. On this location, there will GUID.dat files. Find the one with date you recognized you register the fingerprint. If not, just delete all DAT files.

3. Start the service Windows BioMetric Service again.

There was no reboot required on my case. Try registering your fingerprint now. Enjoy. Smile

10 thoughts on “Windows 10 Hello: That fingerprint has already been set up on another account.

  1. aside that my main problem still stands…I cant set up my finger and it says the same thing that my finger has been set up on another account..I cant use that finger to unlock my Pc

    1. Same issue here, after following the steps above I get the same message to say that my fingerprint is being used on another account…

  2. This is amazing! Fixed my facial recognition issue using the method above after my face got lost on another account I deleted. You ROCK.

    For people having trouble, you might need to delete the other account as well? No idea if it’s related, but I had already deleted the old account, and the legacy bio local files were all that was left for me.

  3. This might solve the issue for older systems, but new PCs have a TPM (trusted platform module) chip that is used for encryption. I suspect that this is where the fingerprint data is stored, and I’m not ready to play with the BIOS!

  4. i also faced same problem . I tried every possible way but still the same . I clear my TPM but same result . I am using asus

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