“Access Denied” when try to move or copy files to Windows Share

I had an user complaining she can’t copy or move or delete files on a windows share where she had a full access. When I asked her what’s the error message she gets. She said it’s “Access Denied”.

I knew what was going on. I resolved it with the following steps.

Solution 1:

Open Command Prompt
Type “Net Use”
If you see the share already listed with or without a drive name, delete the share with the following command
- Share without a drive letter: Net Use \servernamesharename /delete
- Share with a drive letter (network drive): Net Use Drive: /delete
Try open the share now

If the above solution doesn’t work, follow the next solution.

Solution 2:

for XP machines:

Open Control Panel and Open “User Accounts”

Click Advanced –> Manage Passwords. Delete any entry if you see related to your Windows Share.

If you use Vista, follow this.

Click Orb and type “User account” and select “User Accounts” from the search results
Click the link on the left side of the window that says “Manage your network passwords”